Shipping Policy

Free Shipping

We are pleased to offer free shipping on all orders. No minimum purchase is required.

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.

Estimated Delivery Times

• Germany & Europe: 5-10 business days
• Delivery times may vary depending on your location, customs processing, and unforeseen delays.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information to monitor your shipment.

Shipping Address

• Please ensure your shipping address is correct before completing your order.
• We are not responsible for incorrect or undeliverable addresses.

Delays & Lost Packages

While we strive to ensure timely delivery, we are not responsible for delays caused by carriers, weather, customs, or other unforeseen circumstances.
If your package is lost in transit, please contact us at info@kavui.com, and we will assist you in resolving the issue.

Future Product Shipping

As we expand our product range in the future, shipping times and availability may vary depending on the product and destination. We will always provide updated shipping details on our website.

Contact Us

For any shipping-related inquiries, feel free to reach out to us at info@kavui.com.